Privacy Policy

Last updated: January 2024

Introduction

Solar Lagoon ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

This policy applies to information we collect through our website at solar-lagoon.com, through email communications, and when you book or attend our workshops.

Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, postal address)
• Workshop booking history and preferences
• Payment information (processed securely through third-party providers)
• Communications you send to us
• Technical data including IP address, browser type, and device information
• Usage data about how you interact with our website

How We Collect Information

We collect information in the following ways:

• Directly from you when you fill in forms, book workshops, or contact us
• Automatically through cookies and similar technologies when you browse our website
• From third parties such as payment processors when you complete transactions

How We Use Your Information

We use your personal data for the following purposes:

• To process and manage your workshop bookings
• To communicate with you about your bookings and our services
• To send you newsletters and updates if you have opted in
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract: To fulfil our contractual obligations when you book a workshop
• Consent: When you have given explicit consent for specific purposes
• Legitimate interests: To operate and improve our business
• Legal obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website and business
• Payment processors to handle transactions securely
• Professional advisers such as lawyers and accountants when necessary
• Law enforcement or regulatory bodies when required by law

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Typically, we retain booking records for seven years for tax and legal purposes.

Your Rights

Under data protection laws, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]

Address: Unit 7, Victoria Works, Ardwick Green South, Manchester M12 6FZ, United Kingdom